If you're looking for the latest non-beta version of the AOL Desktop software, please visit AOL Downloads.
Starting today, those of you on one of the last two beta versions of AOL Desktop 9.7 (versions 4343.3026 or 4343.3041) will start enjoying a new backend Favorites system. We want and need your help to make sure there are no issues or negative experiences that come with this change.
How you can help
First, make sure you're on the latest version of the AOL Desktop 9.7 Beta (4343.3041). We're targeting 4343.3026 as well, so if you're on that version, you'll participate too, but we always prefer that you be on the latest build. Using either of these versions will ensure you're "in the test."
Second, use your Favorite Places copiously. We want you to do everything you can with your Favorites during this test including:
As always, we welcome you to step outside of the box and use your Favorites in any way you can to locate issues. Be creative!
Glad you asked! As we continue to improve and make progress on the AOL Desktop experience, we want to make Favorites something you can carry with you wherever you go. We can't do that with the way Favorites are managed within the AOL Desktop today, so we need to change the way that works. This is the first step in bringing you the portability and accessibility you've been asking for.
Ideally, you won't. If you're using versions 4343.3026 or 4343.3041, rest assured, you're on the new system. If you see anything out of the ordinary or unusual surrounding your Favorites, please make sure to report it!
Easily. Simple select Help > About AOL from the AOL Desktop menu bar and a window will pop-up showing your version in a bright, bold red.
You may either select Help > Feedback or click the Send Feedback link under the Info and Community section on the right-hand side of this page.
Now you can manage your installed plugins - you can disable them all at once, or let them run.
While we're planning to make your Favorites more portable, we are not there yet. The changes we're making today are the first step in several. We value your personalized Favorites and want to take baby steps when changing the experience. It's important to us that you lose nothing.
Yes. An automatic update will be sent starting 4/11 to users still on previous beta releases.
You can ask any questions you may have through AOL Answers.
Glad you asked, cause this one is important to us! Simply send us feedback.
All feedback is important to us. We want to hear about your experiences with this release of AOL Desktop 9.7. We're particularly concerned when you encounter a negative change in your experience from the previous release, however please don't limit your feedback to negatives. It's just as important for us to know when we've made positive changes.
Any feedback about AOL Desktop 9.7 is valuable. When sending feedback, though, please tell us about your experience as comprehensively and completely as possible. Your observations and any specific, reproducible scenarios are important - particularly if you're reporting an negative experience.