AOL Desktop 9.7 (Beta): By clicking the download button above you agree to the terms of the Beta License Agreement, Privacy Policy, and Terms of Service.

If you're looking for the latest non-beta version of the AOL Desktop software, please visit AOL Downloads.

Info and Community

System Requirements

  • Windows XP, Vista, 7 or 8
  • Internet Explorer 7.0, 8.0, 9.0 or 10.0
  • 266 MHz or faster computer processor; 1024 x 768 or higher screen resolution recommended
  • 1 GB RAM, 512 MB free hard disk space
  • 28.8 Kbps or faster modem, or other Internet connection


  • Current Beta - 4343.3041
  • Current GM - 4343.3039
July 2 — A new, patched version of 9.7.3 for WinXP users is now available

We've heard from several of you on Windows XP that you began experiencing a high number of browser crashes (aka "Whoops" errors) while browsing in the past few days. We’ve done some research and found that a popular third party site made a code change and, while such experiences would normally be contained to said site, that's not the case here due to this one's prolific penetration of various other sites.

As a result of this discovery, we've released builds 4343.3039 (GM) and 4343.3041 (Beta) to address this specific experience.

If you're using Windows XP and wish to remain part of the Beta community, please download 4343.3041 using the "Download Now" button in the top right. Otherwise, if you're on Windows XP and do not wish to participate in Beta, please go to AOL Downloads and pick up the latest 9.7 build there.

Thank you.

April 14 — 4343.3026 has GMed as 4343.3030!

Thanks to you, your testing and feedback, we're happy to announce that this version of the AOL Desktop 9.7 has been approved for GM!

The parallel GM release (4343.3030) of this latest beta build (4343.3026) has been posted to AOL Downloads for all users to download, install and enjoy; however, we appreciate your help, and feedback, and would love for you to keep and continue to use 4343.3026 rather than update to the GM version.

For those of you that may just be joining us on 4343.3026 as a result of a recent, required software update (SUD), please consider sticking with this latest beta version (which, again, is the same as the GM release) so you can continue to identify your interest with participating in beta releases in the future. If, however, you no longer wish to be kept up-to-date on beta releases, you're welcome to download, install and use the AOL Desktop 9.7 GM version from AOL Downloads.

Some FAQs

  • Why do I want to use Print Preview?

    If you’ve visited a site that allows you to print the content, you may want to adjust the settings of how that site will appear before you send it to the printer. This way, you can edit minor details to ensure it’s what you’re expecting.

  • What can I do with the location settings?

    Many websites now want to know where you’re physically located. This setting will allow you to enable, or disable this feature entirely, or, enable on a per-site basis.

  • What sites can I use to test out the location settings?

    Sites like Google Maps, and many store locators are all using the geolocation feature, in order to help your experience.

  • What can I really do with Browser Display settings?

    You can now force the browser to ignore certain stylings around fonts, and font size, as well as tell the browser to ignore background colors, possibly making certain sites easier to read. You can also apply your own custom style sheet, if you’d like to do so.

  • What about my installed browser plugins?

    Now you can manage your installed plugins - you can disable them all at once, or let them run.

  • Manage your downloads

    In addition to seeing a list of files you’ve downloaded from the web, you could now open files, or delete it from the download history.

Other FAQs

  • Will there be an automatic update?

    Yes. An automatic update will be sent starting 4/11 to users still on previous beta releases.

  • Where can I communicate with other testers?

    You can ask any questions you may have through AOL Answers.

  • How can I report my experience to AOL?

    Glad you asked, cause this one is important to us! Simply send us feedback.

  • When should I send feedback?

    All feedback is important to us. We want to hear about your experiences with this release of AOL Desktop 9.7. We're particularly concerned when you encounter a negative change in your experience from the previous release, however please don't limit your feedback to negatives. It's just as important for us to know when we've made positive changes.

  • What type of feedback should I send?

    Any feedback about AOL Desktop 9.7 is valuable. When sending feedback, though, please tell us about your experience as comprehensively and completely as possible. Your observations and any specific, reproducible scenarios are important - particularly if you're reporting an negative experience.