If you're looking for the latest non-beta version of the AOL Desktop software, please visit Discover AOL.
Info and Community
You can now download version 4346.1013 and install the beta version of AOL Desktop 9.8.1 directly. This build is not distributing through auto-updates just yet, but you needn't wait for that to install it.
This release does include some fixes that were not in our last test build (4346.1010) and you're likely to see some marked improvements, including a fix for Quick Restore and an issue where some videos did not appear or play in new stories. Make sure to update as soon as possible.
AOL Desktop 9.8.1 has gone GM with version 4346.1012 which is now available for download and use. Don't run off and update to it just yet, though. We have a special parallel version of the GM just for beta testers on it's way.
Our thanks to all of you who tested and shared your feedback with us. As always, it's greatly appreciated!
AOL Desktop 9.8.1 beta 2 (version 4346.1010) will begin distributing to testers who have previous beta versions of AOL Desktop 9.7.4, 9.8.0 and 9.8.1 beta 1.
If you have not yet received the update, but believe you should have, you may wish to try either closing and restarting the previous beta version of the software or rebooting your computer. Both of these trigger our update mechanism to check whether a new update is available for you. If you never end up receiving the update, please let us know by sending feedback.
Please be on the lookout for issues. If you encounter one, like during install, or regular operation, please file a report using the "Help" > "Feedback" link in the AOL menu bar.
Typically we make the beta software available for direct download immediately, however the update process for this software is so important and critical that we'll be delaying the direct download of 9.8.0 for, at the very least, several days.
We highly encourage you to participate in the update part of this test. This is your opportunity to weigh in on and help influence the direction of future updates for the AOL software.
Great question! In order to re-test the auto-update mechanism, you need to:
Aside from the common process of sending feedback to us about your experience on the AOL Desktop (Help > Send Feedback form your menu bar), we will be delivering you a pop-up on your first sign in of the 9.8 software as well. From here we’ll be asking you to send feedback or complete a survey about the update process.
Although we have made many changes within the desktop experience, there are a couple key areas that we are actively collecting feedback to make immediate changes to. These are:
Right now, identification of the beta testing population is strictly based on the version(s) of the AOL software you have installed. This means, if you still have our beta software on your computer, you're part of the beta testing population.
To remove yourself from this group:
Simply download the 9.8.0 beta software using the "Download Now" button in the top right of this page and you'll be set-up to receive the auto-update! Please note that it may take a little for the 9.8 update to be triggered and download.