AOL DESKTOP FOR WINDOWS — AOL DESKTOP

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If you're looking for the latest non-beta version of the AOL Desktop software, please visit Discover AOL.

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System Requirements

Windows 7, Windows 8, Windows 8.1, Windows 10
Internet Explorer 7+
266 MHz or faster computer processor
1024 x 768 or higher screen resolution recommended
1 GB RAM, 512 MB free hard disk space
Internet connection

Releases

Beta 8R (Dec 2) - 11.0.804
Beta 8 (Dec 1) - 11.0.791
Beta 7+ (Nov 16) - 11.0.761
Beta 7 (Oct 28) - 11.0.719
Beta 6+ (19 Oct.) - 11.0.717
Beta 6 (5 Oct.) - 11.0.672
Beta 5+ (20 Sept.) - 11.0.648
Beta 5+ (20 Sept.) - 11.0.645
Beta 5 (6 Sept.) - 11.0.607
Beta 4++ (23 August) - 11.0.580
Beta 4+ (10 August) - 11.0.565
Beta 4R (26 July) - 11.0.546
Beta 4 (25 July) - 11.0.544
Beta 3+ (11 July) - 11.0.522
Beta 3 (27 June) - 11.0.504
Beta 2+ (13 June) - 11.0.485
Beta 2 (31 May) - 11.0.464
Beta 1+ (16 May) - 11.0.446
Beta 1 (02 May) - 11.0.422
December 2 — Updates AND Sticky Mail folders, Favorites fixes, Display full URL on hover
In order to test our update responsiveness with the AOL Desktop update mechanism we have released a modified beta 8 with some additional updates.

This build contains several bug fixes that were discovered through beta testers feedback. If you like what you see, or want to vote for the next feature to be added, drop us a line of feedback!

Some users are experiencing problems with crashes while reading email. If you are experiencing crashes in AOL Desktop 11, please submit your diagnostic logs from the HELP menu to help us understand what may be causing the issue. Then uninstall your AOL Desktop 11 and when prompted, remove all your personal information and then reinstall.

NOTE: Please do NOT move or copy the AOL desktop files. This latest version has several increased security precautions that prevent manual copying or moving of files.

Also included in this release...
  • New!Implemented a "Loading" message for favorite that may be large in size or slow to load.
  • New!Implemented the ADD ADDRESS button on a mail message
  • New!Increased the encryption level of the personal file database for increased security of personal information.
  • Fixed an issue that prevented minimized windows get restored when you press a toolbar button that actions them
  • Fixed an issue where importing a saved password would always save the password
  • Fixed an issue where sometimes an attachment with a space in the name caused a crash
  • Fixed an issue where sometimes replying to an email didn't send the new portion of the message
  • Fixed an issue where sorting by email address would sometimes corrupt the view of the email addresses for that session.
  • Fixed an issue where the browser tab would resize when the title of the page changed
  • Fixed Updated the wording of the import wizard text to be more specific about what information was being imported
Focus Areas (UPDATED): Things we could use your help testing:
  1. AOL Desktop Browser (Let us know if specific web pages do not work)
  2. Settings (Mail, Browser, General)
    • Settings button on the toolbar
  3. File Menu - "Import Wizard"
    • "Mail Saved on My PC"
    • Custom Toolbar Carousel Icons
    • Usernames from Sign on and switch screennames
  4. Mail (Sending and Receiving!)
  5. Favorites
    • "Mail Saved on My PC"

Known Issues: Working on but not quite ready yet and will be coming soon:

  • Buddy list does not auto start when you sign on (Click on the IM button on the toolbar to start it)
  • A brand new AOL Chat is coming soon
December 1 — Sticky Mail folders, Favorites fixes, Display full URL on hover
This build contains several bug fixes that were discovered through beta testers feedback. If you like what you see, or want to vote for the next feature to be added, drop us a line of feedback!

Some users are experiencing problems with crashes while reading email. If you are experiencing crashes in AOL Desktop 11, please submit your diagnostic logs from the HELP menu to help us understand what may be causing the issue. Then uninstall your AOL Desktop 11 and when prompted, remove all your personal information and then reinstall.

NOTE: Please do NOT move or copy the AOL desktop files. This latest version has several increased security precautions that prevent manual copying or moving of files.

Also included in this release...
  • New! implemented the display of URLS for links in both mail AND the web browser
  • New! implemented Add Username to the sign on screen
  • New! Made the folder open/close state remembered per session
  • New! implemented the ability to copy and paste images into email
  • Fixed Fixed an issue that caused a delay when "deleting all" in the spam folder.
  • New! Implemented a link to the Settings A-Z page within AOL Desktop Settings
  • New! implemented the image edit options on when adding an image to an email
  • New! Implemented the location chooser for downloading all attachments
  • New! Added a shortcut from the mailbox to mail settings
  • New! Added a link to mail away messages from the mailbox
  • Fixed Increased the logging around favorite places to determine why some users are experiencing issues loading favorites.
  • Fixed an issue where sometimes the editor bar didn't appear in the write mail form
  • Fixed an issue where sometimes the database would crash based on a change in one of the very first beta releases
  • Fixed an issue where sometimes a draft would not be saved
  • Fixed an issue that prevented users from selecting an email address from the auto complete list
  • Fixed an issue that caused forwarded emails to wrap the entire email in the blue bar response formatting
  • Fixed Updated items within the help menu
  • Fixed Updated default Carousel items
  • Fixed an issue that was causing saved mail to be sometimes be saved in the sent mail folder
  • Fixed an issue where an extra RETURN would be entered into emails when they were saved as a draft
  • Fixed an issue that caused the "AOL is running" message to appear all the time
  • Fixed Updated the blank spot on the address book
  • Fixed a bug that prevented links in the browser from showing their destination URL when a user would hover over them
November 14 — Mail Quick Find, Reply font fixes, Address book fixes and more!
Feedback has been overwhelming in such a great way! We are encouraged by the positive feedback about the all new AOL Desktop so far and are excited to keep up this momentum. If you like what you see, or want to vote for the next feature to be added, drop us a line of feedback!

Some users are experiencing problems while loading their favorite places. If you are experiencing issues loading your favorite places, please submit your diagnostic logs from the HELP menu to help us understand what may be causing the issue.

Also included in this release...
  • New! Added "Beta" label to AOL Desktop application bar
  • New! Added Search as the default new browser tab page and a setting to change it to whatever a user would like it to be
  • New! Implemented the unread mail counts for folders within the mailbox
  • New! implemented Quick find on the mailbox
  • Fixed an issue that changed the user defined font size and color when replying to an email after the first paragraph
  • Fixed an issue where the address book would only add contacts to a new email form and not the existing email form
  • Fixed Added logic to identify users as being part of the beta group in preparation for GM.
  • Fixed Enabled the Mail menu item "Mail saved on my PC"
  • Fixed Enabled the open new tab in background setting
  • Fixed an issue that prevented AIM from signing off when you switched usernames.
  • Fixed an issue that prevented browser tabs from being opened in multiple browser windows
  • Fixed an issue that prevented the sorting of the sent mail folder
  • Fixed an issue where closing the browser would sometimes cause the browser to hang
  • Fixed an issue where deleting a draft would sometimes not be correctly reflected in the mailbox.
  • Fixed an issue where reporting spam on a mail with attachments would sometimes crash AOL Desktop
  • Fixed an issue where sometimes adding usernames to the sign on screen with upper case letters could cause the database to lock out the username
  • Fixed an issue where sometimes saving mail as a draft would cause emails to disappear from the listing.
  • Fixed an issue where sometimes sending a draft form the drafts folder without opening it first would send it as RAW html
  • Fixed multiple issues that introduced database corruption for some users while importing from a PFC that contained some corruption.
  • Fixed the URL detection for URLS that contain old AOL Desktop forms that no longer exist
  • Fixed the information on the advertisement tab of the mailbox
  • Fixed Updated Edit menu items
  • Fixed Updated some of the destination URLS within various menu items
  • Fixed Updated the File menu items
  • Fixed Updated the contribution statements in the About AOL dialog
  • Fixed Updated the entertainment menu drop down list
  • Fixed Updated the mail menu items
October 28 — Uninstall, Bugs, and User Requests
Through your feedback we've been able to find and resolve a lot of bugs. We are getting close to releasing the first version of the all new AOL Desktop to the public. Let us know what you think is missing!

Still using an OLD version of AOL Desktop?? Let us know what is missing from AOL Desktop Beta! Please leave us feedback with what you would like to see!

Also included in this release...
  • New! Added the ability to remove all personal information when uninstalling aol Desktop
  • New! Enabled the browser setting to keep local data (cookies) until you close AOL Desktop.
  • New! Enabled the open new browser tab in background setting
  • New! Enabled the prompt for closing a browser session with multiple tabs
  • New! Enabled the setting to open tabs in the background
  • New! Implemented several ways for users to create a desktop shortcut for AOL Desktop
  • Fixed a bug that prevented users from being able to maximize multiple windows then restore them to a non maximized size
  • Fixed a bug where sometimes the messaging was cut off of the Mail Sent Confirmation screen
  • Fixed an issue that prevented logging into certain web sites like mapquest etc.
  • Fixed an issue where AOL Desktop would sometimes crash when trying to launch the mailbox or a specific email
  • Fixed an issue where closing the browser would sometimes cause the browser to hang
  • Fixed an issue where sometimes replying or forwarding a mail wouldn't leave space to type a response
  • Fixed an issue where sometimes the WRITE mail window would open off the screen, enabling scroll bars within AOL Desktop
  • Fixed an issue where zoom would zoom all pages, not just browser pages
  • Fixed the default value for the mail setting to open the next email in the list when you delete the current mail
  • Fixed the information on the advertisement tab of the mailbox
  • Fixed the initial size of the mail windows
  • Fixed the wording of the help menu item "Create New Desktop Shortcut"
  • Fixed Resized the welcome screen to a size that displays the content and isn't too small
  • Fixed Updated the browser to the latest version of the web browser engine
  • Fixed Updated the default size of the browser so that it loads more usable for users that haven't resized the window themselves
  • Investigated ways to backup users personal database
October 19 — Enabled Browser Videos, More Settings, Crash Fixes
We've been able to fix a lot of bugs thanks to your feedback. Keep it up! Some of the major fixes in this release are around loading Favorites and loading Mail. If you are unable to view favorites or your email in the latest release, please click the "Submit Diag. Logs" item in the HELP menu and let us know.

We are excited to announce that all video types on the web should now play successfully in the browser of our latest release!!

We know we have a long way to go still, but we are always curious to know what our users feel is missing from AOL Desktop 11. Please leave us feedback with any features or functionality that you would like to see, or just let us know how you think we are doing.

Also included in this release...
  • ~ implemented the mail sent confirmation screen
  • ~ Implemented a way for users to edit and create email signatures
  • ~ Fixed an issue where sometimes a users favorites would not load properly or would load an empty folder.
  • ~ Fixed an issue where in rare cases a users email list wouldn't load properly within folders.
  • ~ Fixed an issue where Email in "Mail You've Sent" list shows the senders Email address instead of the recipients Email address
  • ~ Fixed an issue where ENTER was starting a new paragraph instead of a new line
  • Updated to the new keywords server for using keywords
  • Updated the default size of the browser so that it loads more usable for users that haven't resized the window themselves
  • Updated the browser to the latest version of the web browser engine
  • Updated the Explore buttons search URL with an improved version of AOL Search
  • Started the work to make AIM look a little more familiar within AOL Desktop
  • Resized the welcome screen to a size that displays the content and isn't too small
  • Introduced the ability to create folders within the Saved on AOL folders
  • Implemented to setup folders button in the mailbox
  • Implemented the setting to show a warning before opening mail from unknown users.
  • Implemented the setting to retain all mail you send.
  • Implemented the setting to retain all mail that you read
  • Implemented the setting to open the next email in the list when you delete the current one
  • Implemented the setting to display a warning before opening mail from unknown users that contain links and pictures
  • Implemented the mail send confirmation screen
  • Implemented the browser settings button and pointed it to the AOL Desktop settings manager
  • Implemented several ways for users to create a desktop shortcut for AOL Desktop 11
  • Implemented additional browser settings
  • Implemented a default signature
  • Fixed the default value for the mail setting to open the next email in the list when you delete the current mail
  • Fixed an issue where the content on the mail sent confirmation page wasn't fully displaying
  • Fixed an issue where sometimes the edit button on the write mail form wasn't fully visible
  • Fixed an issue where sometimes replying or forwarding a mail wouldn't leave space to type a response
  • Fixed an issue where sometimes mails would be duplicated across multiple mail folders
  • Fixed an issue where sometimes loading favorites would crash AOL Desktop
  • Fixed an issue where sometimes aol desktop would crash when accessing keywords using the ENTER key instead of clicking GO
  • Fixed an issue where sometimes AOL Desktop would hang when you closed windows
  • Fixed an issue where sometime the mailbox would crash when trying to open it
  • Fixed an issue where AOL Desktop would sometimes crash when trying to launch the mailbox or a specific email
  • Fixed an issue where "Show Images & Enable Links" link is always displayed in imported mail
  • Fixed an issue that sometimes prevented users from selecting the first email signature in the settings pages
  • Fixed an issue that prevented users from changing the way a new web page would load in a new tab or a new window
  • Fixed a bug where sometimes the messaging was cut off of the Mail Sent Confirmation screen
  • Added the ability to remove all personal information when uninstalling aol Desktop
  • Added the ability for users to share a brief explanation of what the problem is when submitting diagnostic logs within the HELP file.
  • Added keywords to different settings tabs
Oct 5 — Browser Settings, Mail fixes, Web Browser fixes
Things are really starting to come together and we love all the feedback we have been receiving. Happy Testing!!

We've started implementing more of the settings. This time including some of the browser settings. These are still a work in progress, so not all of them are enabled yet.

Through working directly with many of you, we have been able to resolve almost all of the Import issues that users were reporting. If you are seeing any issues with importing your "Mail Saved on My PC" after running Import User Preferences, please leave us feedback.

If you are running Anti-Virus or Anti-Malware software on your machine and receiving messages during install, please leave us feedback with the name of the Anti-virus program that you are using and the exact messaging.

Also included in this release...
  • Fixed an issue preventing the mail away message from being set
  • Fixed an issue preventing users from setting the default font size
  • Fixed an issue that caused an error when dragging and dropping a favorite place with the same name into a folder
  • Fixed an issue that was preventing the window size and position from being saved automatically
  • Fixed an issue that was preventing the window size and position from being saved for anything but the first window being opened.
  • Fixed an issue where dismissing some dialog messages by pressing the space bar would crash AOL Desktop
  • Fixed an issue where sometimes AOL Desktop would hang when you closed windows
  • Fixed an issue where sometimes an error would occur during the mail import process
  • Fixed an issue where sometimes clicking GO on the keyword screen would cause a crash
  • Fixed an issue where sometimes mails weren't imported properly
  • Fixed an issue where sometimes mails would be duplicated across multiple mail folders
  • Introduced the ability to create folders within the Saved on AOL folders
Sep 20 — A first look at Mail Settings
  • Version 11.0.645 was quickly updated to 11.0.648 to resolve a minor bug.
  • Mail Settings are in progress. We are just starting so some of them are disabled for now, but we have included a few to start playing with and testing. We've also increased the initial font size within the write mail window based on popular feedback.
  • The import user preferences has been even further improved to prevent the spinner from never going away after the import had completed. If your "mail saved on my PC" was not imported from older versions, select the "Import User Preferences" option under the FILE menu.
  • We had to disable editing of favorites folders in this release but will get that working in our next release.
Also included in this release...
  • Added the ability to drag and drop multiple favorite places within the favorites windows.
  • Fixed a crash in the browser
  • Fixed a crash related to moving various windows within AOL Desktop around
  • Fixed a crash that occurred when closing the mailbox
  • Fixed a crash when AOL Desktop launches
  • Fixed an issue that caused AOL Desktop shortcuts to lose their icon and sometimes not launch the AOL Desktop application
  • Fixed an issue that was causing the import in progress message to not be dismissed after the import was completed
  • Fixed an issue where sometimes attachments would be duplicated
  • Fixed an issue where sometimes mail would crash when attempting to drag and drop an attachment into the write mail window
  • Fixed an issue where the desktop icon was sometimes breaking or losing its picture.
  • Fixed some crashes that occurred while browsing the internet.
  • Fixed some major crashes within Mail
  • Implemented drag and drop within favorite places for a single item at a time.
  • Implemented local attachment lookups for mail attachments that had previously been downloaded.
  • Improved the user database to prevent crashes from occuring
  • fixed an issue where the scroll buttons on the carousel would sometimes cause the icons to stop working
  • increased the default text size of the WRITE mail window
  • updated the position of the import complete message
Sept 6 — Improved Import from older versions
This latest update improves the ability to "import user preferences" which now includes mail attachments saved on your PC, for users that have an older version of AOL Desktop installed. There are several bug fixes based on feedback.
If you are having issues, be sure to "Submit Diag Logs" to us by clicking the button in the help menu.

Included in this release...
  • Attachments will now be imported as part of PFC import
  • Crash fixes
  • Enabled the update mechanism to check for updates every 6 hours
  • Fixed an issue that was sometimes preventing carousel items from being properly imported from old versions of AOL Desktop
  • Fixed an issue where "Sent Mail" imported from the PFC wasn't being imported properly
  • Fixed an issue where importing mail from the PFC wasn't successfully completing
  • Fixed an issue where sometime action buttons had a purple border
  • Fixed an issue where sometimes a user could get into a half signed in state, requiring them to sign off and back on in order to see favorites and mail
  • Fixed an issue where sometimes attachments would be duplicated
  • Fixed an issue where sometimes dragging the favorites heart from the browser to favorite places window would cause a crash
  • Fixed an issue where sometimes mail would crash when attempting to drag and drop an attachment into the write mail window
  • Fixed an issue where sometimes moving a large amount of emails between folders would result in missing emails
  • Fixed an issue where sometimes saving the usernames password wouldn't save properly.
  • Fixed an issue where sometimes the new mail count wasn't matching the actual mail count
  • Implemented a "Send Diag Files" button in the menu to submit crash logs for investigation
  • Implemented drag and drop within favorite places for a single item at a time.
  • Implemented some performance improvements that would decrease the amount of time it takes to import the PFC
  • Import preferences menu item will now migrate all carousel items from all installed versions of AOL Desktop
  • Updated browser context menu's to include open in new tab
  • Updated toolbar icons to open in new browser tabs instead of the current tab
  • fixed an issue where sometime forwarding emails wouldn't close after they were sent
  • fixed an issue where sometimes import wouldn't copy blank emails from the PFC
  • implemented a "Import in progress" message while PFC was being imported
August 23 — Import Toolbar PFC
This latest update includes the ability to "import user preferences" which now includes mail saved on your PC, for users that have an older version of AOL Desktop installed. This information will be copied automatically when you launch AOL Desktop. This will copy information from the last used copy of AOL Desktop (not including AOL Desktop 11). You may continue to use AOL Desktop while this import is in progress. You will be notified when the import is completed, and your information is available.

The following information will be imported in this release:
  • NEW! PFC
  • Custom Toolbar Carousel Icons
  • Usernames from Sign on
NOTE: All information is copied from older versions, no information will be removed from an older version of AOL Desktop.
FAQs
What is the All new AOL Desktop 11 and how is it different than 9.8.2 Beta?
AOL Desktop 11 is a total rewrite of the AOL Desktop for windows application. We have received feedback from our most dedicated users asking us to improve the product for the more modern windows operating systems and computers, and we have listened. We are rewriting the entire AOL Desktop experience line by line in order to maintain that "easy to use" experience you are used to, but with less hangs, less crashes, less headaches.

Because this process will take time, we wanted to give you, our beta users, an opportunity to provide feedback on each functional area as we build them out. You will notice that there is some functionality that is still "under construction" in the new AOL Desktop 11, don't worry, much of this functionality is coming soon.

This is your opportunity to test out the new product, let us know your thoughts, specifically around what we can do to improve the experience moving forward.

How do I receive the update?
When you start AOL Desktop, it will automatically check for any updates. If an update is available, the AOL Desktop update mechanism will deliver them while AOL Desktop is running. The update will be applied the next time you close and relaunch AOL Desktop.

How do I share feedback about my update experience?
For right now, we are still relying on the common process of sending feedback to us about your experience on the AOL Desktop (Help > Send Feedback form your menu bar). We are working on bringing the 'community' back to the BETA community, so check back often!

Can I use dialup?
This version of the desktop client was built with the focus on a superior broadband experience. Dialup is NOT available for this beta version.

Can I use Parental Controls?
Parental controls functionality (Web restrictions, usage timers, email restrictions etc) have been removed from this version of the product.

Can I use my existing screenname/username and password?
Yes you can. Any AOL screenname will work with this version of the AOL Desktop software. If you would like to create a new user name for this testing, click here.
There is NO limit to the number of screennames/usernames you can use in AOL Desktop 11.

Can I import my information from previous versions of AOL Desktop?
Yes you can! At your very first launch of AOL Desktop 11, your usernames and custom toolbar icons will be copied over from any previously installed version of AOL Desktop. You will then be prompted to import your mail "Saved on my PC" folder.
The following items are all imported from older versions of AOL Desktop.
  • "Mail Saved on My PC"
  • Custom Toolbar Carousel shortcuts
  • Usernames from Sign on and switch screennames
  • Address Book
  • Favorite Places
How can I opt out?
Right now, identification of the beta testing population is strictly based on the version(s) of the AOL software you have installed. This means, if you still have our beta software on your computer, you're part of the beta testing population.

To remove yourself from this group:
  1. Download and install the latest GM (non-beta) software. — This software is always available at Discover AOL's AOL Desktop for Windows page.
  2. Uninstall any previous version of AOL Desktop beta software. — It's important that beta software be removed entirely. If you have a previous version of the beta software installed on your machine, you'll still receive this update. If you're uncertain how to uninstall previous software, you can refer to this helpful AOL Help article on the subject.

How can I opt in if I don't already have beta software?
Simply download the AOL Desktop beta software using the "Download Now" button in the top right of this page and you'll be all set-up. Please note that we will be delivering updates to this version frequently, so be sure to use it often.