AOL Desktop 9.7 (Beta): By clicking the download button above you agree to the terms of the Beta License Agreement, Privacy Policy, and Terms of Service.

If you're looking for the latest non-beta version of the AOL Desktop software, please visit AOL Downloads.

Encountering an issue?

We want your feedback about any issue you encounter! Please make sure to supply as many details as possible when sending a feedback report.

For example, if you've encountered an issue with the Password Manager remembering your credentials for a certain site, we'd love it if you shared the following:

  1. URL of the page/site — This is where you encountered the problem
  2. The steps you took before experiencing the problem — For instance, if you cleared footprints before seeing the issue, or if the problem only occurs when signing on for the first time in each day, include that information

The more comprehensive your report, the more likely we'll be to reproduce and address the experiences you report.

We look forward to your continued reports. Thanks!

Info and Community

System Requirements

  • Windows XP, Vista, 7 or 8
  • Internet Explorer 7+
  • 266 MHz or faster computer processor; 1024 x 768 or higher screen resolution recommended
  • 1 GB RAM, 512 MB free hard disk space
  • 28.8 Kbps or faster modem, or other Internet connection


  • Current Beta - 4343.4023
  • Current GM - 4343.3045
Dec 18 — AOL Desktop 9.7.4 beta 2 is here

The AOL Desktop Team is proud to announce the release of AOL Desktop 9.7.4 beta 2!

In beta 1, we updated the browser signficantly, and introduced you to the new Password Manager, which improves AOL Desktop's ability to help you store and manage passwords for your favorite sites. This release boasts a number of additional changes that we think you'll enjoy. These include:

  1. Print Preview — Re-enabled and improved for browser pages
  2. Print header and footer — implementation of headers and footers on printed pages has been improved
  3. Browser crash fixes — several crash scenarios you helped us to identify have been fixed. (thank you for your feedback!)
  4. Spell Check settings — we've added a setting that will allow you to turn off spell check
  5. Download notifications — we've improved download notification when downloading files from the web/browser
  6. Copying images from the web — there are now more options/improvements to the copy 'context menu' (that's when you right click) that appears when attempting to save/download images from the web
  7. Browsing secure sites — how secure sites (those that begin with https) appear should now be more clearly identifiable
  8. Browser settings — most browser settings have been re-enabled, including the ability to clear your footprints
  9. Password Manager Help — help links from the Password Managers should now work properly

There remain a few known issues and purposeful changes made by design. These include:

  1. Cookie management — Cookie management options in Browser Settings is still disabled. This is known issue
  2. Pop-ups settings — Options to manage pop-ups in Browser Settings remains disabled. This is a known issue
  3. Geolocation settings — Geolocation settings in Browser Settings has been removed by design
  4. AOL Toolbar Menu Favorites — Options previously related to managing toolbar options using favorites have been removed by design — Please note that this does not impact your ability to manage your Favorites in general.

Call for help: special areas on which to focus

We'd love it if you focused your testing around the following features/elements of the software, particularly as they've had some significant changes in 4343.4023.

  1. Printing from the web — Print preview, printed headers and footers, and other minor adjustments have been made to printing web pages.
  2. Clearing footprints — Clearing footprints (e.g., cache, cookies, history, etc) has been re-enabled in this release. Given some of the changes in 9.7.4 altogether, testing clearing footprints under various conditions and observing browser behavior could be very useful to us.
  3. Password Manager — Since this feature is still brand new for AOL Desktop 9.7, we'd love for you to use this as much as possible and report any issues you encounter.
  4. Browsing (secure websites in particular) — Since we made some changes to the browser, including fixes for and the appearance of secure sites (those that start with "https") we'd love for you to do some testing around such sites (like banking) and let us know if you run into any problems.
Frequently Asked Questions

  • How will I know if I've been moved and am participating in this test?

    If you download the software from above and install it, you're participating! You can check if you're on the current beta build by using Help > About AOL from the menu bar at the top of the software.

  • How do I report an issue?

    You may either select Help > Feedback or click the Send Feedback link under the Info and Community section on the right-hand side of this page.

  • What issues should I report?

    Anything you encounter, of course, except ... please be mindful of the known issues listed above. Reports about those particular experiences are not necessarily useful and could get in the way of identifying issues we do not know about.

Other FAQs

  • Will there be an automatic update?

    Not for this release, you will need to download and install this version to use it! Users who downloaded beta 1, however, may receive a pop-up notification in the near future regarding this releases availability.

  • Where can I communicate with other testers?

    You can ask any questions you may have through AOL Answers.

  • How can I report my experience to AOL?

    Glad you asked, cause this one is important to us! Simply send us feedback.

  • When should I send feedback?

    All feedback is important to us. We want to hear about your experiences with this release of AOL Desktop 9.7. We're particularly concerned when you encounter a negative change in your experience from the previous release, however please don't limit your feedback to negatives. It's just as important for us to know when we've made positive changes.

  • What type of feedback should I send?

    Any feedback about AOL Desktop 9.7 is valuable. When sending feedback, though, please tell us about your experience as comprehensively and completely as possible. Your observations and any specific, reproducible scenarios are important - particularly if you're reporting an negative experience.