AOL DESKTOP FOR WINDOWS — AOL DESKTOP

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AOL Desktop (Beta): By clicking the download button above you agree to the terms of the Beta License Agreement, Privacy Policy, and Terms of Service.

If you're looking for the latest non-beta version of the AOL Desktop software, please visit Discover AOL.

Info and Community
FAQ
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System Requirements

Windows 7, Windows 8, Windows 8.1, Windows 10
Internet Explorer 7+
266 MHz or faster computer processor
1024 x 768 or higher screen resolution recommended
1 GB RAM, 512 MB free hard disk space
Internet connection

Releases

Jan update 2 (Jan 10) - 11.0.861
Jan update 1 (Jan 9) - 11.0.858
Beta 8++ (Dec 16) - 11.0.839
Beta 8+ (Dec 6) - 11.0.810
Beta 8R (Dec 2) - 11.0.804
Beta 8 (Dec 1) - 11.0.791
Beta 7+ (Nov 16) - 11.0.761
Beta 7 (Oct 28) - 11.0.719
Beta 6+ (19 Oct.) - 11.0.717
Beta 6 (5 Oct.) - 11.0.672
Beta 5+ (20 Sept.) - 11.0.648
Beta 5+ (20 Sept.) - 11.0.645
Beta 5 (6 Sept.) - 11.0.607
Beta 4++ (23 August) - 11.0.580
Beta 4+ (10 August) - 11.0.565
Beta 4R (26 July) - 11.0.546
Beta 4 (25 July) - 11.0.544
Beta 3+ (11 July) - 11.0.522
Beta 3 (27 June) - 11.0.504
Beta 2+ (13 June) - 11.0.485
Beta 2 (31 May) - 11.0.464
Beta 1+ (16 May) - 11.0.446
Beta 1 (02 May) - 11.0.422
January 9 — Mail Signatures, Favorites Fixes, More Save to My PC
This build contains several bug fixes that were discovered through beta testers feedback. If you like what you see, or want to vote for the next feature to be added, drop us a line of feedback!

NOTE: Please do NOT move or copy the AOL desktop files. This latest version has several increased security precautions that prevent manual copying or moving of files.

Also included in this release...
  • New!HOT - Added the ability to save mail to the users PC
  • New!HOT - Added the mail signatures drop down
  • New!HOT - Fixed an issue where sometimes a clicking on a second favorite place would open the previously opened favorite place
  • New!HOT - Fixed an issue where users with large amounts of favorites would NOT load the favorites correctly
  • New!HOT Fixed an issue where selecting a contact from the address book would open a new write mail window instead of using the current window.
  • New!HOT implemented the signature selection drop down on the write mail window
  • Fixed a crash when reading mails that contained special characters.
  • Fixed a crash when viewing a movie on a webpage
  • Fixed an issue that caused a crash if users opened and closed a draft email too quickly
  • Fixed an issue where changing screen names on the password prompt would result in partial sign on
  • Fixed an issue where deleting an email would auto open the next email in the list
  • Fixed an issue where deleting the previous message wouldn't open the next message automatically
  • Fixed an issue where resizing the mail window would sometimes cause the attachments area to resize inappropriately.
  • Fixed an issue where sometimes pressing enter on the search page would NOT initiate a search
  • Fixed an issue where sometimes the GO button the favorites window wouldn't disable when a favorite place wasn't selected.
  • Fixed an issue where sometimes the write mail window didn't load after clicking reply
  • Fixed an issue where sometimes using ENTER to fill out a new entry in the address book would result in an incorrect entry being added
  • Fixed an issue where sometimes web pages would load with just white space and no content.
  • Fixed an issue where trying to add a contact to an email that was already written would sometimes cause that email to lose its content
  • New!Improved the way that some of the windows can be resized
  • New!Updated the Choose background option in the FILE menu
  • New!Updated the file types allowed to be selected as the AOL Desktop background image
  • New!Updated the image on the sign on screen
  • New!Updated the welcome screen to load over HTTPS for increased security
  • New!Added shortcut keys and hot keys for users that use the keyboard to navigate
FAQs
What is the All new AOL Desktop 11 and how is it different than 9.8.2 Beta?
AOL Desktop 11 is a total rewrite of the AOL Desktop for windows application. We have received feedback from our most dedicated users asking us to improve the product for the more modern windows operating systems and computers, and we have listened. We are rewriting the entire AOL Desktop experience line by line in order to maintain that "easy to use" experience you are used to, but with less hangs, less crashes, less headaches.

You may notice that there is some functionality that is still "Under Construction" in the new AOL Desktop 11, don't worry, much of this functionality is coming soon.

How do I receive the update?
When you start AOL Desktop, it will automatically check for any updates. If an update is available, the AOL Desktop update mechanism will deliver them while AOL Desktop is running. The update will be applied the next time you close and relaunch AOL Desktop.

How do I share feedback about my update experience?
There are a couple different ways of getting information to the engineering team.
To send feedback, select the HELP menu item then select, Send Feedback. We review all feedback that is sent to us on a regular basis.
Additionally, if you feel that you are experiencing a bug in the software, you can report a bug by selecting the "Report a Bug" option from the HELP menu. Doing this will send us diagnostic logs that will help determine the cause of the issue you are experiencing.

Can I use dialup?
This version of the desktop client was built with the focus on a superior broadband experience. Dialup is NOT available for this beta version.

Can I use Parental Controls?
Parental controls functionality (Web restrictions, usage timers, email restrictions etc) have been removed from this version of the product.

Can I use my existing screenname/username and password?
Yes you can. Any AOL screenname will work with this version of the AOL Desktop software. If you would like to create a new user name for this testing, click here.
There is NO limit to the number of screennames/usernames you can use in AOL Desktop 11.

Can I import my information from previous versions of AOL Desktop?
Yes you can! At your very first launch of AOL Desktop 11, your usernames and custom toolbar icons will be copied over from any previously installed version of AOL Desktop. You will then be prompted to import your mail "Saved on my PC".
The following items are all imported from older versions of AOL Desktop.
  • "Mail Saved on My PC"
  • Custom Toolbar Carousel shortcuts
  • Usernames
  • Address Book
  • Favorite Places
How can I opt out?
To remove yourself from this group and no longer receive beta messages:
  1. Download and install the latest GM (non-beta) software available at Discover AOL's AOL Desktop for Windows page.
  2. Uninstall any previous version of AOL Desktop beta software. — It's important that beta software be removed entirely. If you have a previous version of the beta software installed on your machine, you'll still receive this update. If you're uncertain how to uninstall previous software, you can refer to this helpful AOL Help article on the subject.
How can I opt in if I don't already have beta software?
Simply download the AOL Desktop beta software using the "Download Now" button in the top right of this page and you'll be all set-up. Please note that we will be delivering updates to this version frequently, so be sure to use it often.
December 16 — Sign on/Welcome Screen issue, Search Window, Save to My PC
Fixed issue causing some users to not be able to sign on (no prompt for password) and Welcome screen loading blank.

This build contains several bug fixes that were discovered through beta testers feedback. If you like what you see, or want to vote for the next feature to be added, drop us a line of feedback!

Some users are experiencing problems with crashes while reading email. If you are experiencing crashes in AOL Desktop 11, please submit your diagnostic logs from the HELP menu to help us understand what may be causing the issue. Then uninstall your AOL Desktop 11 and when prompted, remove all your personal information and then reinstall.

NOTE: Please do NOT move or copy the AOL desktop files. This latest version has several increased security precautions that prevent manual copying or moving of files.

Also included in this release...
  • New! Saving mail to Saved on My PC
  • New! double-click on Group in Address Book to send mail to group
  • New! Search window at sign on
  • New! Browser context menu search items and other customizations
  • Fixed Inability to enter in password to complete sign in (blank window)
  • Fixed Welcome screen loading blank
  • Fixed Large number of recipients pushing out message field
  • Fixed Some cases mail list not properly updated
  • Fixed Sometimes client would crash at application launch
  • Fixed attached images from unknown senders not displaying once allowing images
December 16 — Attention: Chrome Bug causes blank web pages
An issue has been discovered with Chrome version 53 that causes users on the NEW AOL Desktop software to see a blank screen when trying to access certain websites. The AOL Desktop Engineering team is working on an update that should fix the issue.

The update is expected to be released later today, 12/16/16. In order to receive the update, users have to launch AOL Desktop and wait for 5-10 minutes for the their software to be updated.
December 6 — New App Icon, Desktop Background fix, Launch from System Tray fix
This build contains several bug fixes that were discovered through beta testers feedback. If you like what you see, or want to vote for the next feature to be added, drop us a line of feedback!

Some users are experiencing problems with crashes while reading email. If you are experiencing crashes in AOL Desktop 11, please submit your diagnostic logs from the HELP menu to help us understand what may be causing the issue. Then uninstall your AOL Desktop 11 and when prompted, remove all your personal information and then reinstall.

NOTE: Please do NOT move or copy the AOL desktop files. This latest version has several increased security precautions that prevent manual copying or moving of files.

Also included in this release...
  • New! Updated the application icon.
  • Fixed an issue where the desktop background was sometimes white on first launch.
  • Fixed an issue where launching the app from the System Tray icon would sometimes crash.
December 2 — Updates AND Sticky Mail folders, Favorites fixes, Display full URL on hover
In order to test our update responsiveness with the AOL Desktop update mechanism we have released a modified beta 8 with some additional updates.

This build contains several bug fixes that were discovered through beta testers feedback. If you like what you see, or want to vote for the next feature to be added, drop us a line of feedback!

Some users are experiencing problems with crashes while reading email. If you are experiencing crashes in AOL Desktop 11, please submit your diagnostic logs from the HELP menu to help us understand what may be causing the issue. Then uninstall your AOL Desktop 11 and when prompted, remove all your personal information and then reinstall.

NOTE: Please do NOT move or copy the AOL desktop files. This latest version has several increased security precautions that prevent manual copying or moving of files.

Also included in this release...
  • New!Implemented a "Loading" message for favorite that may be large in size or slow to load.
  • New!Implemented the ADD ADDRESS button on a mail message
  • New!Increased the encryption level of the personal file database for increased security of personal information.
  • Fixed an issue that prevented minimized windows get restored when you press a toolbar button that actions them
  • Fixed an issue where importing a saved password would always save the password
  • Fixed an issue where sometimes an attachment with a space in the name caused a crash
  • Fixed an issue where sometimes replying to an email didn't send the new portion of the message
  • Fixed an issue where sorting by email address would sometimes corrupt the view of the email addresses for that session.
  • Fixed an issue where the browser tab would resize when the title of the page changed
  • Fixed Updated the wording of the import wizard text to be more specific about what information was being imported
December 1 — Sticky Mail folders, Favorites fixes, Display full URL on hover
This build contains several bug fixes that were discovered through beta testers feedback. If you like what you see, or want to vote for the next feature to be added, drop us a line of feedback!

Some users are experiencing problems with crashes while reading email. If you are experiencing crashes in AOL Desktop 11, please submit your diagnostic logs from the HELP menu to help us understand what may be causing the issue. Then uninstall your AOL Desktop 11 and when prompted, remove all your personal information and then reinstall.

NOTE: Please do NOT move or copy the AOL desktop files. This latest version has several increased security precautions that prevent manual copying or moving of files.

Also included in this release...
  • New! implemented the display of URLS for links in both mail AND the web browser
  • New! implemented Add Username to the sign on screen
  • New! Made the folder open/close state remembered per session
  • New! implemented the ability to copy and paste images into email
  • Fixed Fixed an issue that caused a delay when "deleting all" in the spam folder.
  • New! Implemented a link to the Settings A-Z page within AOL Desktop Settings
  • New! implemented the image edit options on when adding an image to an email
  • New! Implemented the location chooser for downloading all attachments
  • New! Added a shortcut from the mailbox to mail settings
  • New! Added a link to mail away messages from the mailbox
  • Fixed Increased the logging around favorite places to determine why some users are experiencing issues loading favorites.
  • Fixed an issue where sometimes the editor bar didn't appear in the write mail form
  • Fixed an issue where sometimes the database would crash based on a change in one of the very first beta releases
  • Fixed an issue where sometimes a draft would not be saved
  • Fixed an issue that prevented users from selecting an email address from the auto complete list
  • Fixed an issue that caused forwarded emails to wrap the entire email in the blue bar response formatting
  • Fixed Updated items within the help menu
  • Fixed Updated default Carousel items
  • Fixed an issue that was causing saved mail to be sometimes be saved in the sent mail folder
  • Fixed an issue where an extra RETURN would be entered into emails when they were saved as a draft
  • Fixed an issue that caused the "AOL is running" message to appear all the time
  • Fixed Updated the blank spot on the address book
  • Fixed a bug that prevented links in the browser from showing their destination URL when a user would hover over them
November 14 — Mail Quick Find, Reply font fixes, Address book fixes and more!
Feedback has been overwhelming in such a great way! We are encouraged by the positive feedback about the all new AOL Desktop so far and are excited to keep up this momentum. If you like what you see, or want to vote for the next feature to be added, drop us a line of feedback!

Some users are experiencing problems while loading their favorite places. If you are experiencing issues loading your favorite places, please submit your diagnostic logs from the HELP menu to help us understand what may be causing the issue.

Also included in this release...
  • New! Added "Beta" label to AOL Desktop application bar
  • New! Added Search as the default new browser tab page and a setting to change it to whatever a user would like it to be
  • New! Implemented the unread mail counts for folders within the mailbox
  • New! implemented Quick find on the mailbox
  • Fixed an issue that changed the user defined font size and color when replying to an email after the first paragraph
  • Fixed an issue where the address book would only add contacts to a new email form and not the existing email form
  • Fixed Added logic to identify users as being part of the beta group in preparation for GM.
  • Fixed Enabled the Mail menu item "Mail saved on my PC"
  • Fixed Enabled the open new tab in background setting
  • Fixed an issue that prevented AIM from signing off when you switched usernames.
  • Fixed an issue that prevented browser tabs from being opened in multiple browser windows
  • Fixed an issue that prevented the sorting of the sent mail folder
  • Fixed an issue where closing the browser would sometimes cause the browser to hang
  • Fixed an issue where deleting a draft would sometimes not be correctly reflected in the mailbox.
  • Fixed an issue where reporting spam on a mail with attachments would sometimes crash AOL Desktop
  • Fixed an issue where sometimes adding usernames to the sign on screen with upper case letters could cause the database to lock out the username
  • Fixed an issue where sometimes saving mail as a draft would cause emails to disappear from the listing.
  • Fixed an issue where sometimes sending a draft form the drafts folder without opening it first would send it as RAW html
  • Fixed multiple issues that introduced database corruption for some users while importing from a PFC that contained some corruption.
  • Fixed the URL detection for URLS that contain old AOL Desktop forms that no longer exist
  • Fixed the information on the advertisement tab of the mailbox
  • Fixed Updated Edit menu items
  • Fixed Updated some of the destination URLS within various menu items
  • Fixed Updated the File menu items
  • Fixed Updated the contribution statements in the About AOL dialog
  • Fixed Updated the entertainment menu drop down list
  • Fixed Updated the mail menu items
October 28 — Uninstall, Bugs, and User Requests
Through your feedback we've been able to find and resolve a lot of bugs. We are getting close to releasing the first version of the all new AOL Desktop to the public. Let us know what you think is missing!

Still using an OLD version of AOL Desktop?? Let us know what is missing from AOL Desktop Beta! Please leave us feedback with what you would like to see!

Also included in this release...
  • New! Added the ability to remove all personal information when uninstalling aol Desktop
  • New! Enabled the browser setting to keep local data (cookies) until you close AOL Desktop.
  • New! Enabled the open new browser tab in background setting
  • New! Enabled the prompt for closing a browser session with multiple tabs
  • New! Enabled the setting to open tabs in the background
  • New! Implemented several ways for users to create a desktop shortcut for AOL Desktop
  • Fixed a bug that prevented users from being able to maximize multiple windows then restore them to a non maximized size
  • Fixed a bug where sometimes the messaging was cut off of the Mail Sent Confirmation screen
  • Fixed an issue that prevented logging into certain web sites like mapquest etc.
  • Fixed an issue where AOL Desktop would sometimes crash when trying to launch the mailbox or a specific email
  • Fixed an issue where closing the browser would sometimes cause the browser to hang
  • Fixed an issue where sometimes replying or forwarding a mail wouldn't leave space to type a response
  • Fixed an issue where sometimes the WRITE mail window would open off the screen, enabling scroll bars within AOL Desktop
  • Fixed an issue where zoom would zoom all pages, not just browser pages
  • Fixed the default value for the mail setting to open the next email in the list when you delete the current mail
  • Fixed the information on the advertisement tab of the mailbox
  • Fixed the initial size of the mail windows
  • Fixed the wording of the help menu item "Create New Desktop Shortcut"
  • Fixed Resized the welcome screen to a size that displays the content and isn't too small
  • Fixed Updated the browser to the latest version of the web browser engine
  • Fixed Updated the default size of the browser so that it loads more usable for users that haven't resized the window themselves
  • Investigated ways to backup users personal database
October 19 — Enabled Browser Videos, More Settings, Crash Fixes
We've been able to fix a lot of bugs thanks to your feedback. Keep it up! Some of the major fixes in this release are around loading Favorites and loading Mail. If you are unable to view favorites or your email in the latest release, please click the "Submit Diag. Logs" item in the HELP menu and let us know.

We are excited to announce that all video types on the web should now play successfully in the browser of our latest release!!

We know we have a long way to go still, but we are always curious to know what our users feel is missing from AOL Desktop 11. Please leave us feedback with any features or functionality that you would like to see, or just let us know how you think we are doing.

Also included in this release...
  • ~ implemented the mail sent confirmation screen
  • ~ Implemented a way for users to edit and create email signatures
  • ~ Fixed an issue where sometimes a users favorites would not load properly or would load an empty folder.
  • ~ Fixed an issue where in rare cases a users email list wouldn't load properly within folders.
  • ~ Fixed an issue where Email in "Mail You've Sent" list shows the senders Email address instead of the recipients Email address
  • ~ Fixed an issue where ENTER was starting a new paragraph instead of a new line
  • Updated to the new keywords server for using keywords
  • Updated the default size of the browser so that it loads more usable for users that haven't resized the window themselves
  • Updated the browser to the latest version of the web browser engine
  • Updated the Explore buttons search URL with an improved version of AOL Search
  • Started the work to make AIM look a little more familiar within AOL Desktop
  • Resized the welcome screen to a size that displays the content and isn't too small
  • Introduced the ability to create folders within the Saved on AOL folders
  • Implemented to setup folders button in the mailbox
  • Implemented the setting to show a warning before opening mail from unknown users.
  • Implemented the setting to retain all mail you send.
  • Implemented the setting to retain all mail that you read
  • Implemented the setting to open the next email in the list when you delete the current one
  • Implemented the setting to display a warning before opening mail from unknown users that contain links and pictures
  • Implemented the mail send confirmation screen
  • Implemented the browser settings button and pointed it to the AOL Desktop settings manager
  • Implemented several ways for users to create a desktop shortcut for AOL Desktop 11
  • Implemented additional browser settings
  • Implemented a default signature
  • Fixed the default value for the mail setting to open the next email in the list when you delete the current mail
  • Fixed an issue where the content on the mail sent confirmation page wasn't fully displaying
  • Fixed an issue where sometimes the edit button on the write mail form wasn't fully visible
  • Fixed an issue where sometimes replying or forwarding a mail wouldn't leave space to type a response
  • Fixed an issue where sometimes mails would be duplicated across multiple mail folders
  • Fixed an issue where sometimes loading favorites would crash AOL Desktop
  • Fixed an issue where sometimes aol desktop would crash when accessing keywords using the ENTER key instead of clicking GO
  • Fixed an issue where sometimes AOL Desktop would hang when you closed windows
  • Fixed an issue where sometime the mailbox would crash when trying to open it
  • Fixed an issue where AOL Desktop would sometimes crash when trying to launch the mailbox or a specific email
  • Fixed an issue where "Show Images & Enable Links" link is always displayed in imported mail
  • Fixed an issue that sometimes prevented users from selecting the first email signature in the settings pages
  • Fixed an issue that prevented users from changing the way a new web page would load in a new tab or a new window
  • Fixed a bug where sometimes the messaging was cut off of the Mail Sent Confirmation screen
  • Added the ability to remove all personal information when uninstalling aol Desktop
  • Added the ability for users to share a brief explanation of what the problem is when submitting diagnostic logs within the HELP file.
  • Added keywords to different settings tabs