AOL DESKTOP FOR WINDOWS — AOL DESKTOP

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If you're looking for the latest non-beta version of the AOL Desktop software, please visit Discover AOL.

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System Requirements

Windows 7, Windows 8, Windows 8.1, Windows 10
Internet Explorer 7+
266 MHz or faster computer processor
1024 x 768 or higher screen resolution recommended
1 GB RAM, 512 MB free hard disk space
Internet connection

Releases

Beta 5+ (20 Sept.) - 11.0.648
Beta 5+ (20 Sept.) - 11.0.645
Beta 5 (6 Sept.) - 11.0.607
Beta 4++ (23 August) - 11.0.580
Beta 4+ (10 August) - 11.0.565
Beta 4R (26 July) - 11.0.546
Beta 4 (25 July) - 11.0.544
Beta 3+ (11 July) - 11.0.522
Beta 3 (27 June) - 11.0.504
Beta 2+ (13 June) - 11.0.485
Beta 2 (31 May) - 11.0.464
Beta 1+ (16 May) - 11.0.446
Beta 1 (02 May) - 11.0.422
Sep 20 — A first look at Mail Settings
  • Version 11.0.645 was quickly updated to 11.0.648 to resolve a minor bug.
  • Mail Settings are in progress. We are just starting so some of them are disabled for now, but we have included a few to start playing with and testing. We've also increased the initial font size within the write mail window based on popular feedback.
  • The import user preferences has been even further improved to prevent the spinner from never going away after the import had completed. If your "mail saved on my PC" was not imported from older versions, select the "Import User Preferences" option under the FILE menu.
  • We had to disable editing of favorites folders in this release but will get that working in our next release.
Also included in this release...
  • Added the ability to drag and drop multiple favorite places within the favorites windows.
  • Fixed a crash in the browser
  • Fixed a crash related to moving various windows within AOL Desktop around
  • Fixed a crash that occurred when closing the mailbox
  • Fixed a crash when AOL Desktop launches
  • Fixed an issue that caused AOL Desktop shortcuts to lose their icon and sometimes not launch the AOL Desktop application
  • Fixed an issue that was causing the import in progress message to not be dismissed after the import was completed
  • Fixed an issue where sometimes attachments would be duplicated
  • Fixed an issue where sometimes mail would crash when attempting to drag and drop an attachment into the write mail window
  • Fixed an issue where the desktop icon was sometimes breaking or losing its picture.
  • Fixed some crashes that occurred while browsing the internet.
  • Fixed some major crashes within Mail
  • Implemented drag and drop within favorite places for a single item at a time.
  • Implemented local attachment lookups for mail attachments that had previously been downloaded.
  • Improved the user database to prevent crashes from occuring
  • fixed an issue where the scroll buttons on the carousel would sometimes cause the icons to stop working
  • increased the default text size of the WRITE mail window
  • updated the position of the import complete message

Focus Areas (UPDATED): Things we could use your help testing:

  1. File Menu - "Import User Preferences"
    • "Mail Saved on My PC"
    • Custom Toolbar Carousel Icons
    • Usernames from Sign on and switch screennames
  2. AOL Desktop Browser (Some Videos formats do NOT play)
  3. Switch Screen Names
  4. Address Book (add, delete, groups,)
  5. Toolbar shortcuts (Add, Remove, Move, etc)
  6. Menu items shortcuts (Opening different shortcuts)
  7. Mail - (Send, Read, Drafts, Delete, Keep as new, etc.)
  8. Favorites - (Save, Open, Drag and Drop reorder/move)
  9. The update mechanism will be tested each time we roll out an update
  10. Desktop background pictures (File Menu - "Choose Picture")

Known Issues: Working on but not quite ready yet and will be coming soon:

  • Some Video formats are not yet supported in the browser so playback will NOT start.
  • Mail Signature are coming VERY soon
  • AOL Desktop Settings are started. Check out Mail settings. Some are disabled, but there are a few to start testing.
  • Buddy list does not auto start when you sign on (Click on the IM button on the toolbar to start it)
  • Buddy list looks different, but that familiar look to the AOL Buddy list is coming soon
  • A brand new AOL Chat is coming soon
Sept 6 — Improved Import from older versions
This latest update improves the ability to "import user preferences" which now includes mail attachments saved on your PC, for users that have an older version of AOL Desktop installed. There are several bug fixes based on feedback.
If you are having issues, be sure to "Submit Diag Logs" to us by clicking the button in the help menu.

Included in this release...
  • Attachments will now be imported as part of PFC import
  • Crash fixes
  • Enabled the update mechanism to check for updates every 6 hours
  • Fixed an issue that was sometimes preventing carousel items from being properly imported from old versions of AOL Desktop
  • Fixed an issue where "Sent Mail" imported from the PFC wasn't being imported properly
  • Fixed an issue where importing mail from the PFC wasn't successfully completing
  • Fixed an issue where sometime action buttons had a purple border
  • Fixed an issue where sometimes a user could get into a half signed in state, requiring them to sign off and back on in order to see favorites and mail
  • Fixed an issue where sometimes attachments would be duplicated
  • Fixed an issue where sometimes dragging the favorites heart from the browser to favorite places window would cause a crash
  • Fixed an issue where sometimes mail would crash when attempting to drag and drop an attachment into the write mail window
  • Fixed an issue where sometimes moving a large amount of emails between folders would result in missing emails
  • Fixed an issue where sometimes saving the usernames password wouldn't save properly.
  • Fixed an issue where sometimes the new mail count wasn't matching the actual mail count
  • Implemented a "Send Diag Files" button in the menu to submit crash logs for investigation
  • Implemented drag and drop within favorite places for a single item at a time.
  • Implemented some performance improvements that would decrease the amount of time it takes to import the PFC
  • Import preferences menu item will now migrate all carousel items from all installed versions of AOL Desktop
  • Updated browser context menu's to include open in new tab
  • Updated toolbar icons to open in new browser tabs instead of the current tab
  • fixed an issue where sometime forwarding emails wouldn't close after they were sent
  • fixed an issue where sometimes import wouldn't copy blank emails from the PFC
  • implemented a "Import in progress" message while PFC was being imported
FAQs
What is the All new AOL Desktop 11 and how is it different than 9.8.2 Beta?
AOL Desktop 11 is a total rewrite of the AOL Desktop for windows application. We have received feedback from our most dedicated users asking us to improve the product for the more modern windows operating systems and computers, and we have listened. We are rewriting the entire AOL Desktop experience line by line in order to maintain that "easy to use" experience you are used to, but with less hangs, less crashes, less headaches.

Because this process will take time, we wanted to give you, our beta users, an opportunity to provide feedback on each functional area as we build them out. You will notice that there is some functionality that is still "under construction" in the new AOL Desktop 11, don't worry, much of this functionality is coming soon.

This is your opportunity to test out the new product, let us know your thoughts, specifically around what we can do to improve the experience moving forward.

How do I receive the update?
When you start AOL Desktop, it will automatically check for any updates. If an update is available, the AOL Desktop update mechanism will deliver them while AOL Desktop is running. The update will be applied the next time you close and relaunch AOL Desktop.

How do I share feedback about my update experience?
For right now, we are still relying on the common process of sending feedback to us about your experience on the AOL Desktop (Help > Send Feedback form your menu bar). We are working on bringing the 'community' back to the BETA community, so check back often!

Can I use dialup?
This version of the desktop client was built with the focus on a superior broadband experience. Dialup is NOT available for this beta version.

Can I use Parental Controls?
Parental controls functionality (Web restrictions, usage timers, email restrictions etc) have been removed from this version of the product.

Can I use my existing screenname/username and password?
Yes you can. Any AOL screenname will work with this version of the AOL Desktop software. If you would like to create a new user name for this testing, click here.
There is NO limit to the number of screennames/usernames you can use in AOL Desktop 11.

Can I import my information from previous versions of AOL Desktop?
Yes you can! At your very first launch of AOL Desktop 11, your usernames and custom toolbar icons will be copied over from any previously installed version of AOL Desktop. You will then be prompted to import your mail "Saved on my PC" folder.
The following items are all imported from older versions of AOL Desktop.
  • "Mail Saved on My PC"
  • Custom Toolbar Carousel shortcuts
  • Usernames from Sign on and switch screennames
  • Address Book
  • Favorite Places
How can I opt out?
Right now, identification of the beta testing population is strictly based on the version(s) of the AOL software you have installed. This means, if you still have our beta software on your computer, you're part of the beta testing population.

To remove yourself from this group:
  1. Download and install the latest GM (non-beta) software. — This software is always available at Discover AOL's AOL Desktop for Windows page.
  2. Uninstall any previous version of AOL Desktop beta software. — It's important that beta software be removed entirely. If you have a previous version of the beta software installed on your machine, you'll still receive this update. If you're uncertain how to uninstall previous software, you can refer to this helpful AOL Help article on the subject.

How can I opt in if I don't already have beta software?
Simply download the AOL Desktop beta software using the "Download Now" button in the top right of this page and you'll be all set-up. Please note that we will be delivering updates to this version frequently, so be sure to use it often.
August 23 — Import Toolbar PFC
This latest update includes the ability to "import user preferences" which now includes mail saved on your PC, for users that have an older version of AOL Desktop installed. This information will be copied automatically when you launch AOL Desktop. This will copy information from the last used copy of AOL Desktop (not including AOL Desktop 11). You may continue to use AOL Desktop while this import is in progress. You will be notified when the import is completed, and your information is available.

The following information will be imported in this release:
  • NEW! PFC
  • Custom Toolbar Carousel Icons
  • Usernames from Sign on
NOTE: All information is copied from older versions, no information will be removed from an older version of AOL Desktop.
August 10 — Import Toolbar Carousel and Usernames
This latest update includes the ability to "import user preferences" for users that have an older version of AOL Desktop installed. This information will be copied automatically when you launch AOL Desktop. For now, this will copy information from the last used copy of AOL Desktop (not including AOL Desktop 11). You may continue to use AOL Desktop while this import is in progress. We will notify you when the import is completed, and your information is available.

The following information will be imported in this release:
  • Custom Toolbar Carousel Icons
  • Usernames from Sign on

NOTE: All information is copied from older versions, no information will be removed from an older version of AOL Desktop.

Here are some things that we have updated in this release (11.0.565):



UPDATED Focus Areas: These are the things we have been working on so far and could use your help testing:
  • Import User Preferences
    • Custom Toolbar Carousel Icons
    • Usernames from Sign on
    • Favorite Places
    • Address Book
  • AOL Desktop Browser
  • Switch Screen Names
  • Address Book (add, delete, groups,)
  • AOL Desktop Toolbar shortcuts (Add, Remove, Move, etc)
  • AOL Desktop menu items shortcuts (Opening different shortcuts)
  • AOL Desktop Mail - (Send, Read, Drafts, Delete, Keep as new, etc.)
  • AOL Desktop Favorites - (Save, Open)
  • The update mechanism will be tested each time we roll out an update
  • Desktop background pictures (File Menu - "Choose Picture")

Known Issues: Here are a few things we are working on but are not quite ready yet and will be coming soon:
  • Import Mail saved on my PC should be in our next release
  • Mail Signature are coming soon
  • AOL Desktop Settings are coming soon
  • Buddy list does not auto start when you sign on (Click on the IM button on the toolbar to start it)
  • Buddy list looks different, but that familiar look to the AOL Buddy list is coming soon
  • AOL Keywords are coming soon
  • A brand new AOL Chat is coming soon
July 26 — An automatic update test
We are running a test around the automatic update mechanism this week. This update should be silently installed while you use AOL Desktop 11 Beta throughout the week. Don't forget, to submit your feedback!
July 25 — Beta 4 is ready and waiting
We've started introducing some of the functionality that will soon be able to import your information from older versions of AOL desktop into AOL Desktop 11. We've also fixed a bunch of bugs that you've helped us find! Keep up the great work, beta testers!!

Here are some things that we have updated in this release (11.0.544):
  • Turned on auto check for updates
  • Started implementing the switch screen name functionality
  • Updated the internet browser engine to a more recent version of the chrome browser
  • Disabled the send button on the write mail form when not signed on
  • Fixed a bug that prevented the sign on screen from appearing when a user signed off
  • Fixed an issue where after deleting a mail in the mailbox, users couldn't delete the next mail without clicking on it
  • Fixed an issue where sometimes AOL Desktop would crash when closing the browser window or a write mail window
  • Fixed an issue where sometimes internet searches that contain spaces between words would return incorrect search results
  • Fixed an issue where sometimes using the search tab in mail would cause a crash
  • Fixed an issue where the save password option was always checked after a user would manually uncheck it
  • Fixed an issue where users could re-order the headings within the mailbox, causing confusion
  • Started investigations into importing mail from older versions of AOL Desktop to be included in a future release
  • Started working on Chat Room support, to be included in a future build
July 11 — Don't miss the auto update to Beta 3
We've started introducing some of the functionality that will import your information from older versions of AOL desktop into AOL Desktop 11. We've also fixed a bunch of bugs that you helped us find! Keep up the great work, beta testers!!

Here are some things that we have updated in this release (11.0.522):
  • Added functionality within the group options menu of the Address Book
  • Added line color to address book for ease of use.
  • Added the Mail Options functionality within the mailbox window
  • Added the ability to copy stored passwords from older versions of AOL Desktop 9.X during install of AOL Desktop 11. (NOTE: For this release, you must have fast start turned off in your older version when you install AOL Desktop 11)
  • Added the ability to copy stored usernames from older versions of AOL Desktop 9.X during install of AOL Desktop 11. (NOTE: For this release, you must have fast start turned off in your older version when you install AOL Desktop 11)
  • Added the username to the title of the address book.
  • Fixed a bug where sometimes when sending mail to a group, the mail would be sent to all of the addresses for a single contact within the group.
  • Fixed an issue related to sending large emails or emails with large attachments
  • Fixed an issue that was preventing email addresses to be auto completed from the address book if the user typed characters too quickly.
  • Fixed an issue that would sometimes cause the GUEST account to be copied over from a previous version of AOL Desktop
  • Fixed an issue where CUT/Copy/Paste wouldn't always work as expected in the browser windows
  • Fixed an issue where NEW USER would sometimes be imported from older versions of AOL Desktop
  • Fixed an issue where some mails within the mailbox would show up as blank subjects or FROM addresses
  • Fixed an issue where sometimes AOL Desktop 11 would crash when attempting to import the usernames and passwords from older versions of AOL Desktop
  • Fixed an issue where sometimes extraneous items would be added to the sign on screen when it imports screen names from older versions of AOL Desktop
  • Fixed an issue where sometimes usernames and passwords were not properly imported from German AOL Desktop clients
  • Fixed an issue where the address book was putting screen names auto added from AIM a the top of the address book sorting list
  • Fixed an issue where the delete button on the address book wasn't working
  • Implemented Groups within the address book
  • Implemented auto complete search suggestions in the search boxes
  • Implemented functionality that would allow the SEND button to become disabled, to notify the customer that their mail was being sent and prevent users from clicking send multiple times
  • Implemented the ability to edit groups within the address book
  • Started working on the visuals for importing mail from older versions of AOL Desktop
June 27 — Beta 3 is ready for testing.
Beta 3 comes with some improvements to the address book, improvements to the way the browser loads, and loads of bug fixes in AOL Desktop Mail.

Here are some things that we have updated in this release (11.0.504):
  • Enabled editing of address book contacts
  • Fixed an issue where one of the address book buttons was labeled incorrectly
  • Fixed an issue where some web pages that opened other pages would open outside of AOL DESKTOP
  • Fixed an issue where sometimes after adding a custom picture as the AOL Desktop background, the picture would not load after upgrading
  • Fixed an issue where sometimes the date was incorrect on emails
  • Fixed an issue where the ADD button on the address book wasn't working
  • Fixed an issue where the hover over text of items in the toolbar carousel would show the label of the item instead of the URL
  • Fixed and issue where the address book list wouldn't update after adding a new contact.
  • Implemented the ability to drag and drop the favorite places heart on the browser to both favorite places as well as the toolbar
  • Implemented the ability to edit groups within the address book
  • Updated the "FULL VIEW" button in the address book to point to the full view of a contact
June 13 — An update to Beta 2 is live!
One of the most requested features is now available for testing; you can save shortcuts to your AOL Desktop Toolbar!! There are several other fixes provided in this build as well.

Here are some things that we have updated in this release (11.0.485):
  • Implemented a way of adding shortcuts to the toolbar carousel
  • Enabled editing of address book contacts
  • Enabled additional file types to choose from for AOL Desktop background images
  • Fixed an issue where sometimes loading the read only view of the address book would cause a crash
  • Implemented the first pass of sorting the address book
  • Implemented the send, cc, buttons on the address book
  • Improved the adding favorites functionality to automatically add the favorite without unnecessary prompting the user
  • Turned on the address book button in the Write Mail form
  • fixed an issue where items added to the toolbar wouldn't save after closing AOL Desktop
  • fixed an issue where sometimes forwarding an email wouldn't correct forward attachments
  • Fixed an issue where some web pages that opened other pages would open outside of AOL DESKTOP
  • Fixed an issue where sometimes after adding a custom picture as the AOL Desktop background, the picture would not load after upgrading
  • Fixed an issue where sometimes the date was incorrect on emails
  • Fixed an issue where the ADD button on the address book wasn't working
  • Fixed an issue where the hover over text of items in the toolbar carousel would show the label of the item instead of the URL
  • Implemented the ability to drag and drop the favorite places heart on the browser to both favorite places as well as the toolbar
  • Updated the "FULL VIEW" button in the address book to point to the full view of a contact