If you're looking for the latest non-beta version of the AOL Desktop software, please visit AOL Downloads.
Info and Community
We've released beta 2 of AOL Desktop 9.8.0 and, like Beta 1, it will only be available through auto-update. Be aware that it may take a while for the update to get to you, so please be patient as it rolls out.
This update focuses primarily on minor tweaks to the update process. Please make sure to pay attention to the update when it occurs; we'll be sending you a survey early next week to gather your feedback about it.
As always, if you encounter something you need to share with us, make sure to use the feedback link in Help > Feedback from the menu bar within the AOL Desktop software.
Starting today, users will begin receiving the auto-update from former versions of the AOL Desktop beta software to AOL Desktop 9.8. This release includes a couple of new features as well as a variety of tweaks to performance and existing features. The following are among the primary areas of focus we'd like you to be sure to test and give us feedback on:
Don't forget to re-test the update process several times as well. The more testing we have, the more likely we can prevent poor experiences in the future. :)
Starting today, July 7, users on a past version of the AOL Desktop beta software will receive a pop-up notifying them of our intent to release and distribute the first beta release of 9.8.0.
We wanted to provide you with advanced notice of this update for several reasons:
We always appreciate your participation and feedback, and we hope you've decided to stick with participating in AOL Desktop beta tests. If you've decided to opt out, we respect that too.
AOL Desktop 9.8 addresses several things we've heard from the community at large.
Since we've made quite a few changes in this release. Please make sure to send us feedback about anything you see or experience!
Typically we make the beta software available for direct download immediately, however the update process for this software is so important and critical that we'll be delaying the direct download of 9.8.0 for, at the very least, several days.
We highly encourage you to participate in the update part of this test. This is your opportunity to weigh in on and help influence the direction of future updates for the AOL software.
Great question! In order to re-test the auto-update mechanism, you need to:
Aside from the common process of sending feedback to us about your experience on the AOL Desktop (Help > Send Feedback form your menu bar), we will be delivering you a pop-up on your first sign in of the 9.8 software as well. From here we’ll be asking you to send feedback or complete a survey about the update process.
Although we have made many changes within the desktop experience, there are a couple key areas that we are actively collecting feedback to make immediate changes to. These are:
Right now, identification of the beta testing population is strictly based on the version(s) of the AOL software you have installed. This means, if you still have our beta software on your computer, you're part of the beta testing population.
To remove yourself from this group:
Simply download the 9.7.4 beta software using the "Download Now" button in the top right of this page and you'll be set-up to receive the auto-update! Please note that it may take a little for the 9.8 update to be triggered and download.