If you're looking for the latest non-beta version of the AOL Desktop software, please visit Discover AOL.
Info and Community
Since late last week, some of you will have noticed that we will be blocking outdated versions of the AOL Desktop beta software on 11/30. As a result, many of you on much older versions may have installed AOL Desktop 9.8.2 beta 1. Today, AOL Desktop 9.8.2 beta 1 was added to that list of versions we plan to disable, and this may cause some of you to update twice in a very short period of time.
We apologize for the inconvenience and confusion this may cause. Updating to 9.8.2 beta 2 is important for us and for your ongoing experience in the weeks to come. We will do our best to prevent such rapid updates in the future, however we also hope you understand that, as a part of the beta community, you are likely to see more frequent updates in general — and getting those updates is necessary to continue in Beta.
In order to help bring as many of you current as possible before next Monday, we've enabled an autoupdate to distribute yesterday's release of 4346.2011. While this has been turned on to help, please do not wait for the autoupdate to get to you. If you've not yet updated to 4346.2011, please do so before 11/30.
That's right — Beta 2 (4346.2011) is here and just in time for Thanksgiving!
Among other things, this release brings the following updates:
Remember - all other versions of the AOL Desktop beta software, including 9.8.2 beta 1, will be blocked on 11/30, so make sure to download and update today!
As you may have noticed, on 11/20 we began warning users on outdated versions of the AOL Desktop software that their version of the Desktop software will become blocked on 11/30. Keeping your software up-to-date is an important part of the process of participating in the beta community, however you may be confused on how to install the latest version.
Unfortunately, it appears several of you may be running into an issue where you've installed the latest version of beta, but when you launch and sign on, you still get the warning. The most likely cause of this experience is that you're launching the older version of the software.
How can I tell what version I'm using? This is easy. Once you've launched the AOL Desktop Software, select "Help" > "About AOL" then look for the 'Revision' section like below. If your version says anything other than 4346.2006, you are not on the latest beta.
But I've installed the beta! There are two (2) parts to installing our software. You first have to download the installer file, that's the "AOL_Desktop_9.8.exe" from the 'Download Now' button in the top-right, then you have to open, or execute, that file; most commonly by double-clicking it.
I've definitely installed the software based on the above instruction. I went through selecting the version to upgrade and everything. It sounds like you may be using a shortcut that was not updated. We manage and maintain 2 shortcuts; the one in the Programs menu, and the one on your Windows desktop. If you're launching from a custom shortcut, or a shortcut that has been pinned to your Start Menu or Taskbar, it may be pointing to an older version of the software. Try looking for a shortcut on your Windows desktop, or within the Programs menu in your Start menu.
I want to manually updated my current shortcut, how can I do that? Regardless of where the shortcut lives, the steps will be the same, though they may vary slightly between versions of Windows. Please note, that we cannot guarantee that a shortcut that has been changed manually will be properly updated when you install a new version of the software.
You should now be all set to use the latest version of the software you've installed. Please note that this should not be an issue going forward.
AOL Desktop 9.8.2 beta 1 (4346.2006) is now available for direct download using the "Download Now" button in the upper-right of this page.
Please remember that downloading and installing the beta version of this software will put you on the path to receive more frequent beta updates. If you were looking for the latest public version of the AOL Desktop software, please visit Discover AOL.
We're pleased to release AOL Desktop 9.8.2 today, 11/10. Like the past several betas, this release will be delivered using the auto-update mechanism and will not be posted directly. If you have a recent beta version installed, you should get the auto-update. If you have not received the auto-update in the next day or so, please try rebooting your computer.
The two core feature updates in this release of AOL Desktop 9.8.2 are:
There are a couple of known issues in this release as well. These are:
We could use your help in testing the following areas, however we welcome you to explore other features and share feedback on those as well. Areas of primary focus should be:
Aside from the common process of sending feedback to us about your experience on the AOL Desktop (Help > Send Feedback form your menu bar), we will be delivering you a pop-up on your first sign in of the 9.8 software as well. From here we’ll be asking you to send feedback or complete a survey about the update process.
Right now, identification of the beta testing population is strictly based on the version(s) of the AOL software you have installed. This means, if you still have our beta software on your computer, you're part of the beta testing population.
To remove yourself from this group:
Simply download the 9.8.1 beta software using the "Download Now" button in the top right of this page and you'll be set-up to receive the auto-update! Please note that it may take a little for the 9.8 update to be triggered and download.